• Supply Chain End-to-End

    Business IT

    Concept · Implementation · Operation

Obsidian IT.Services


Based on our objective "We Integrate", we have established ourselves as a competent and experienced partner for IT services within the mSE Group in the IT-supported implementation of our concepts.

Since July 2017, we have been bundling these services in a separate company within the mSE Group: Obsidian IT Services GmbH. The focus of OBSIDIAN IT. SERVICES is on the management and operation of SAP systems and their integration into an enterprise landscape.

IT Consulting & Project Management


From problem to concept. With the expertise we have acquired over many years in the mSE Group, we are a competent partner for strategic issues in the area of SAP with a focus on supply chain processes. Together with clients, we analyze processes as well as problems and work out concepts for the solutions based on the client's requirements and a planned implementation. We also of course take responsibility for the results of our consultations in the subsequent implementation.

  • Strategic consulting in the use and operation of SAP systems in the supply chain environment
  • Development of long-term strategies for the further development of systems
  • Conception of cross-system interfaces (SAP-SAP and SAP-non SAP)
  • Process consulting, feasibility studies, solution proposals
  • Creation of user and authorization concepts
  • Planning, implementation and controlling of projects in the SAP environment
  • Assumption of overall and partial project management

Implementation


From concept to solution. Based on many years of project experience in the areas of SD, MM, PP and APO in combination with the SAP systems S/4 HANA, ECC and APO, we ensure a competent and on-schedule implementation of the concepts within the agreed budget. Our service portfolio is not limited to only implementation in the SAP system, we are also happy to support you in the implementation of process changes.

  • Execution of SAP implementation projects
  • Execution of SAP migrations
  • Realization of interfaces in the SAP environment
  • Enhancements to existing SAP systems release- and support package upgrade)
  • Creation and extension of programs in the SAP environment
  • Customizing of SAP systems
  • Performing problem analyses and developing solutions in the SAP environment

Operation


From solution to success. We take over the application management connected to the implementation and thus ensure that clients' applications run smoothly. Through our integration into the worldwide support organization of the mSE Group, we are available around the clock to provide customers with help and advice.

  • Integration into the mSE Group's worldwide support organization with ITIL-compliant incident, service request, problem and change processes
  • User and authorization administration
  • Administration of cloud-based SAP systems
  • System support (SAP basis support, proactive monitoring, system maintenance, patch management, interface support, transport management)

Interested? Contact us now.